Frequently Asked Questions
We look forward to welcoming you to training at Hampson Training.
Once you book through our website, you will receive an automated payment confirmation. All bookings are then personally reviewed and confirmed by our team via email within 24 working hours.
Your booking confirmation email will include everything you need to attend your course. Please remember to check your junk or spam folder if you don’t see it in your inbox.
The FAQs below answer most common queries. If you can’t find the information you’re looking for or need further assistance, please contact our team by email.
Course Access
How do i access my courses?
Entry Requirements & Course Suitability
What are the entry and age requirements?
We welcome students aged 16 years and over onto our classroom-based courses.
Most courses are suitable for complete beginners. Where a course is advanced, any specific entry requirements will be clearly stated on the course webpage. Many courses involve both giving and receiving treatments, working with fellow students to complete practical training.
For online courses, there are no age restrictions as all learning is completed remotely from home.
Online courses are open to all learners. In most cases, there are no formal entry requirements other than a good level of spoken and written English and access to a computer, tablet, or mobile device with a reliable internet connection. Online learning will usually require basic tools, products, and either models or a training hand/head for practice. Guidance on required products is provided within the course materials, and students are free to purchase these from any supplier once enrolled.
Kits, Products & Equipment
Do I need insurance to attend your courses?
Starter kits are not included with our courses.
For classroom courses that require a patch test, the patch test kit is included in the course fee and posted to you in advance.
All products and tools required for classroom training days are provided for use at the training centre.
For online courses, you will need basic products and tools at home to practise treatments. You have up to 12 months from your booking date to submit your case studies for certification, allowing you to purchase products at your own pace. Guidance on sourcing suitable items is provided within the online learning materials.
Insurance
Do your courses include a starter kit?
Insurance is not required to complete either classroom-based or online courses.
During classroom training, students are covered under our company insurance while attending the training centre.
For online courses, practice is completed only on friends, family, yourself (where appropriate), or training hands/heads, so public liability insurance is not required while learning.
Once you have completed your course and received certification, you will need to arrange your own beauty insurance before offering treatments to the public.
Classroom vs Online Training
What is the difference between classroom courses and online courses?
Classroom courses provide face-to-face learning at our training centres with experienced tutors. All products and tools are supplied on the day. Students typically work with other learners or on professional training heads/hands, depending on the course. Pre-course theory information is sent in advance and briefly reviewed on the day, with training focusing heavily on practical demonstrations and hands-on experience. Successful completion leads to an accredited diploma suitable for insurance.
Online courses offer flexible learning from anywhere, at any time, using our online student portal. Training includes recorded tutor demonstrations, detailed e-manuals, and short multiple-choice tests that can be retaken as needed. Practical work is completed at home, with consultation forms and before/after photos submitted for assessment. Certificates are issued upon successful completion and are accredited for insurance purposes.
The key difference is simply how you choose to learn — in person or online.
Qualification Routes
What are VTCT qualification courses?
If your goal is to work in a salon setting or open your own premises (particularly where council licensing may be required), a VTCT qualification may be the most suitable option.
VTCT qualifications are offered at Level 2 or Level 3, are OFQUAL regulated, internationally recognised, and highly valued by employers. These courses include a combination of in-centre practical training, online study, written coursework, exams, and practical assessments. Students typically have 12 months from booking to complete the qualification.
If you intend to work from home or offer mobile services, our accredited day courses or online courses are often sufficient. There may also be options to upgrade to a VTCT qualification within a set timeframe after completing a short course.
International Students
Can I take your courses from outside the UK?
We welcome international students and regularly train learners from outside the UK.
Our online courses are particularly suitable for international students, as they can be completed entirely online and carry internationally recognised accreditation. VTCT international qualifications are also available.
We strongly recommend checking local licensing and insurance requirements in your country before enrolling, as regulations vary internationally.
For classroom or qualification-based courses held in the UK, students are responsible for arranging any required visas and accommodation. All courses must be booked and paid for in advance through our website. Payment on the day is not accepted.
Funding
Do you accept funded course places?
Most students self-fund their training. Some learners attend using funding provided by an employer or charitable organisation. Arranging such funding is the responsibility of the student.
Courses can be booked and paid for on your behalf by a funding provider, but places can only be confirmed once payment has been received in full.
Please note that we do not offer courses through government learner loan schemes.
Making Changes to Your Booking
I can’t attend my course date — can I reschedule?
We understand that circumstances can change. Classroom courses can be rescheduled provided:
At least 48 hours’ notice is given in writing by email
A valid medical note is supplied to waive the rescheduling fee, or
A £50 per day rescheduling fee is paid
Courses can usually only be rescheduled once and must be completed within the stated timeframe from the original booking date.
I booked the wrong course — can I change it?
Requests to change a booked classroom course may be considered if:
At least 48 hours’ notice is given
A £50 per day rescheduling fee is paid
Any price difference between courses is settled
You may also transfer a booking to another person, subject to the same fee.
Can I change the person attending?
Yes, bookings can be transferred to another individual, subject to the applicable rescheduling fee.
Can I cancel my course and receive a refund?
All course bookings are non-refundable, in line with our Terms & Conditions.
Confirmations & Certificates
I haven’t received my booking confirmation email — what should I do?
Booking confirmations are sent within 24 working hours. Please check your junk or spam folder, as attachments can occasionally cause emails to be filtered.
If you still can’t locate it, contact our team with your order number and booking details so we can resend the information.
I haven’t received my certificate — what should I do?
Certificates for online courses are available to download straight after course completion.
For classroom courses, you receive your certificate on the day of course completion.
If you’re unable to locate your certificate, contact us and we’ll be happy to resend it.
Preparing for Your Training Day
What should I wear?
If you own a beauty tunic, you’re welcome to wear it. Otherwise, smart, comfortable clothing is suitable. Closed-toe, flat shoes are required for safety.
Long hair should be tied back, jewellery kept minimal, and unnecessary valuables left at home. Some courses may require removal of nail or lash enhancements; this will be advised in advance.
What do I need to bring?
You won’t need to bring kits for classroom training, as all tools and products are provided.
You should bring:
Your completed enrolment form
Lunch and water
Any remaining patch test products if applicable
Do I need to bring a model?
Models are not required for most classroom courses, as students work on each other or on training heads/hands. Male students must bring a female model for waxing courses.
Do I need to complete a patch test?
Certain courses require a patch test at least 24 hours before training. Patch test kits are posted in advance and must be completed as instructed. Full guidance is provided with the kit.
Do I need to prepare anything in advance?
Your confirmation email will include:
An enrolment form
A pre-course worksheet (for most courses)
Course notes (e-manual)
Please read the materials in advance to get the most from your training day. The focus of the course is practical learning, supported by detailed reference materials for ongoing use.
General Questions
How do I find course availability?
Click on the course you wish to do . There will be a section under the small description called ” select a location ” and ” select a date”. Enter your preferable location and click selected dates to see what we have available
OR
Check our Instagram or Facebook every Wednesday where course availability is posted!
Are there any assessments?
Assessments are only applicable if you are taking a ‘Classroom Course’. There is a ‘in-person’ assessment that is carried out by the tutor you are learning with.
Where are we based?
We are based in Tonbridge, Kent, TN92RN, UK . If this is out of your reach we offer virtual and online courses for you to be able to still upskill and elevate your beauty skills and knowledge.
We are located just opposite Tonbridge train station, which boasts mainline connections to both London and Ashford International.
Will I be given a course kit to train with?
We do not offer course kits included in the course price. However, after your course, you can purchase one of our course kits for you to train with outside of our premises.
YOU DO NOT NEED TO BUY A COURSE KIT TO COMPLETE THE COURSE!
Are our courses FULLY ACCREDITED?
YES! All of are courses are accredited by Course Accreditation. This is a worldwide recognised accreditation body and taking our accredited courses gives you a better chance to get insured upon course completion. To assist these, we are also in partnership with ‘CPD-Index’ to offer our students CPD Points for every completed course!
What is a VTCT qualification?
What is VTCT?
VTCT stands for ‘Vocational Training Charitable Trust’. It is a specialist awarding and assessment organisation offering vocational and technical qualifications in a range of service sectors.
VTCT is officially recognised by Ofqual.
Ofqual are the UK Office reporting directly to the UK Parliament for qualifications and regulation.
There are more than 2,000 approved centres worldwide… and now we are one of them!
What is an NVQ qualification?
What is an NVQ?
NVQs are qualifications that are usually completed in a realistic working environment. One of the benefits of an NVQ is that the student can prove their competency through demonstration and assessment.
Level 2 NVQs – equiv. to 4-5 GCSEs.
Level 3 NVQs – equiv. to 2 A levels.
A key part of your course will include proving that you can do certain work-related tasks.
During the course, you will be assessed through your portfolio, where you build evidence of the work you have done, and by observation, where an assessor watches you work and checks that you can perform the necessary tasks.
Do you have any discounts or offers?
Do I receive a certificate at the end of my course?
Yes , you will receive a digital certificate and if you wish for a hard copy you can purchase these on our website.
What will my qualification be?
You will be FULLY QUALIFIED to perform the treatment you learnt. To prove this, you will receive a recognised accredited certificate. This will gain you the necessary insurance to be able to start treating customers. Hampson Training Academy are affiliated with Finch Insurance and you can get a quote for insurance. Please see our insurance page for more information on getting insured.
Will I be practicing on live models?
Yes. All classroom courses require you to practice on a live model under the supervision of an experienced tutor. We sell model slots via our website offering the treatment at a discounted rate for all our classroom courses. If you know someone that would like to model, please let us know and we can book them in. For our Virtual Distant Learning courses you will need to provide a model on the day of your course.
How do I log on for My Live Virtual Distance Learning (If Applicable)?
Once you have purchased the course, one of our tutors will send an email to you with all the step by step instructions on how to log on to our zoom account and all the Username and Password instructions, ready for your live course date, however your online theory is available to start immediately.